Orders are dispatched on next working day between Mon - Fri
Return & Refund Policy + Additional Policy

FULLACHI don't accept returns, exchanges, or cancellations except for unforseen reasons

Please contact us if you have any problems with your order. Please read further.

We accept returns if the order you receive has been damaged excessively.

Ship items back within: 3 days after issue has been reported

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive in excessive damage or defective, we can't accept returns for:

  • E-invitation / E-cards / Digital copy
  • Cards

The customer is responsible for inspecting their order upon arrival and informing us within 48 hours with any concerns with the delivered items, no exceptions. Please send photo evidence of damage to the package and its contents for us to evaluate the damage. We cannot replace items reported damaged without proper photo evidence.

In case of the product had to be returned;

The returned goods/products will be checked, the goods should be in the good condition. If the goods/products has been used or damaged by the customer, there will not be any refund. Fullachi will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 5 working days after the confirmation.

We don't accept cancellations

But please contact us if you have any problems with your order.


Please contact us at fullachiartsofficial@gmail.com if you have any questions or doubts.

 

Additional Policy

- E-invitation / Digital Invitation?

Fullachi's E-Invitation is a template base E-invitation where the designs remain under the ownership of Fullachi even after it has been purchased. Elaborating on the phrase, customers who purchase the e-invitation, rent Fullachi's template to share their event details which means Fullachi can make the same templates available for other customers to make their purchase of the template. This means, customers can ONLY make changes on the details if there are any and not on designs, fonts or requests for brand name removal (including repositioning). If needed/necessary, alteration on the design will be done to make fit the information by the editorial team ONLY.

Fullachi Arts owns the rights to all illustrations and images on this web site. ALL IMAGES ARE COPYRIGHT. Purchase of items does not grant transfer of copyright. May not be sold, redistributed, reprinted for personal or commercial use, or reproduced in any way without prior written consent. Kindly contact fullachi prior to sharing on social media.

Fullachi's custom services are limited to corporate partnerships and clients. For all corporate inquiries and bookings please email fullachiartsofficial@gmail.com